IT价值将有赖于商务流程方案

作者: Butler Group

责任编辑: 阚智

来源: 《电脑商情报》

时间: 2005-11-14 05:54

关键字: IT 流程

Deriving value from IT in the next three decades will hinge on an organisation's ability to build process-driven solutions from its existing IT investments, according to a Butler Group preview of its November BPM symposium in London. "Organisations that continue to view integration as an afterthought will remain mired in the frustrations of under-performing IT projects and investments," says Mike Thompson, a Principal Research Analyst with Butler Group. "By contrast, understanding the potential of BPM, and approaching integration from a business perspective can provide the foundations for genuine business transformation."
 
According to the industry analysts, automation focused on cost reduction has been the dominant use of IT for the past 30 years. However this period has also left organisations with two huge challenges:

   * How to move beyond automation to deliver incremental value from IT systems
   * How to unite the cluttered diversity of applications and systems that has resulted from three decades of tactical, unsystematic, and sometimes ill considered IT investments.

A process-led approach to integrating the diversity of business systems, trading networks, people, and partners that exists in every organisation is in Butler Group's view, the right way forward.

"A process-led approach is the most practical alternative to the large-scale technical integration projects that have come to grief all too often in the recent past, providing as it does, a level of abstraction from the underlying interfaces (both technical and human), and the capability to relate these integration efforts to the problems that business managers understand."

BPM challenges, flux

Butler Group notes that enterprises investing in BPM solutions still face difficult choices in a market that has not yet crystallised into a clear view of its forward direction. BPM capabilities are provided by a diverse range of vendors offering different types of solution, ranging from the major application platform providers, integration specialists, pure play business process specialists, companies focusing on the intersection of process and content management, and the process capabilities that are embedded into enterprise applications.

The latest news that Autonomy is to acquire Verity has an impact beyond the obvious market sector of search and content discovery. Verity had recently repositioned itself to sit in the BPM space -- seeing a great deal of value in tying together content and BPM, with the emphasis on the BPM aspect. Autonomy will now leverage this to also move into the BPM space, and according to Butler Group this has been the prime driver for the acquisition, as it allows Autonomy to play against the leading Enterprise Content Management (ECM) vendors. Clearly, on the back of the Metastorm acquisition of CommerceQuest this latest announcement indicates strong movement within the BPM market that still has some way to go.

Moreover, as industry moves forward to the new loosely-coupled infrastructure models, there will be further consolidation within both BPM and integration - the two will become synonymous within the next two to three years. Pure-play vendors are under threat in a market which Butler Group says is set to consolidate further.

BPM vendor guidance

As such Butler Group says that vendors in the BPM solutions space should not be beholden to a particular organisations' agenda, or method of process management. Instead, they should provide an open platform that can encompass any process element, style or interface.

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